Labels:text | screenshot | diagram | circle | font OCR: Have no plans to be certified Yes Are currently certified 27.2% 31.4% 52,7% 72.8% 15.9% Plan to be No certified Percent of staff certified reseller sample (N = 151) Percent of staff actively measuring benefits reseller sample (N = 147) Source: Dataquest Worldwide Services Group Figure 1: Over half of the resellers' staffs are currently certified: over one-fourth actively measure the benefits of certification.